At IntimacyMetrics.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our relationship health platform.

1. Who We Are

IntimacyMetrics.com is a relationship health and intimacy survey platform. We provide users with a personalized assessment, a free summary report, and the option to purchase a premium Couples Insight Report.

We are the data controller for personal data collected through our platform.

2. Information We Collect

We collect only the minimum information necessary to provide our services:

Account Information: Email address, password (encrypted), or login via Magic Link.
Survey Data: Responses to our intimacy survey. This data is anonymized where possible.
Payment Information: Processed securely through third-party providers (Stripe, Flutterwave, Paystack). We do not store your payment card details.
Usage Data: Log data (e.g., IP address, browser type) for analytics and security.

3. How We Use Your Data

We use your data for the following purposes:

To provide your free summary report and premium Couples Insight Report.
To personalize your dashboard (history, goals, tips, and progress).
To process secure payments.
To improve our survey tools, insights, and overall platform experience.
To comply with legal and regulatory obligations.

4. Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data based on:

Consent – when you voluntarily provide information (e.g., survey responses).
Contract – to deliver reports and services you request.
Legal Obligation – to comply with applicable laws.
Legitimate Interest – to improve and secure our platform.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data.

We only share data with trusted service providers necessary to operate our platform:

Payment Processors (Stripe, Flutterwave, Paystack)
Hosting & Storage Providers (AWS, Vercel, etc.)
Analytics & Security Tools

All third-party providers are GDPR-compliant and bound by strict data protection agreements.

6. Data Retention

We retain your personal data only as long as necessary:

Account data: until you request deletion.
Survey data: anonymized for research and platform improvements.
Payment records: retained only as legally required.

7. Your Rights (Under GDPR)

As a user, you have the right to:

Access your personal data.
Rectify inaccurate or incomplete data.
Request deletion ("right to be forgotten").
Restrict processing of your data.
Data portability (receive a copy of your data).
Withdraw consent at any time.
Lodge a complaint with your local Data Protection Authority.

Requests can be made at: info@intimacymetrics.com

8. Data Security

We take security seriously:

All data is encrypted in transit (HTTPS) and at rest.
Strong authentication and role-based access controls are enforced.
Sensitive survey and personal data are anonymized or pseudonymized where possible.

9. International Data Transfers

If we transfer data outside the EU/EEA, we ensure adequate protection through Standard Contractual Clauses (SCCs) or equivalent safeguards.

10. Cookies & Tracking

We use essential cookies for login and functionality. Optional analytics cookies may be used, but only with your consent.

11. Children's Privacy

Our platform is intended for adults (18+). We do not knowingly collect personal data from children.

12. Updates to this Policy

We may update this Privacy Policy occasionally. Any material changes will be communicated via email or platform notification.

13. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us:

info@intimacymetrics.com

Last updated: October 4, 2025